Returns
At Everyday Pockets, we want you to be completely satisfied with your purchase. We understand that sometimes things don't work out as planned, and we're here to help. Please remember we are a small business, be patient as response time may vary.
We will accept returns of unworn clothing items with original tags and clear garment packaging with label. We do not accept exchanges of any kind.
- Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.
- The Return Authorization number must be included with the return
- Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
- Shipping and handling charges are non-refundable.
- Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.
- Please allow us 5 - 7 business days from the day we receive the returned package to process.
- We will email you after return has been processed to confirm what has been done.
DO NOT simply ship your product back to the return address on your package. You MUST use our platform to generate a return so we're able to track your product. You will receive an email from us with directions.
Reason for Return
When shipping the item back to us, please clearly explain the reason for the return. This will help us understand your needs better and improve our products and services.
Customer Support
If you have any questions or need further assistance, our friendly customer support team is here to help. Please don't hesitate to reach out to us, and we'll be happy to assist you.
